Shipping Policy

At EverFound, we strive to provide a smooth, reliable, and hassle-free delivery experience for every customer. Each order is carefully packed with attention to quality and presentation before dispatch.

Orders are usually processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Once dispatched, estimated delivery timelines are as follows:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–8 business days

• Remote Locations: Delivery timelines may vary depending on courier availability

Please note that delivery timelines are estimates and not guaranteed delivery dates. Delays may occasionally occur due to:

• weather conditions

• courier partner delays

• public holidays

• operational disruptions

• unexpected logistical issues

EverFound is not liable for delays caused by third-party courier services once the shipment has been handed over for delivery.

After dispatch, customers will receive shipping confirmation along with tracking details via WhatsApp, SMS, or email. Customers are advised to regularly monitor shipment updates using the provided tracking link.

Currently, EverFound primarily accepts prepaid orders. Orders are processed only after successful payment confirmation.

Customers are requested to provide complete and accurate shipping details including:

• full name

• delivery address

• landmark (if applicable)

• valid contact number

• correct pincode

EverFound shall not be responsible for delivery issues, delays, or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

In cases where an order is returned due to:

• incorrect address

• failed delivery attempts

• customer unavailable at delivery

• refusal to accept the package

the customer may be required to bear additional shipping charges for re-dispatching the order.

All orders are carefully inspected and securely packed before shipping. However, if you receive:

• a damaged package

• wrong product

• missing item(s)

please contact us within 48 hours of delivery with:

• clear product images

• package images

• unboxing video

Claims raised without a proper unboxing video may not be eligible for verification or resolution.

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

EverFound reserves the right to update or modify this Shipping Policy at any time without prior notice.

For any shipping-related support or queries, please contact us at:

Email: store.everfound@gmail.com