Refund & Return Policy
At EverFound, every order is carefully packed and curated with attention to detail. As we deal in fashion jewellery and gifting products, we request customers to read our policy carefully before placing an order.
Returns & Exchanges
We currently do not offer returns or exchanges for reasons such as:
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Change of mind
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Personal preference
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Incorrect ordering by the customer
However, returns or replacements may be considered only in the following cases:
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Wrong product delivered
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Damaged product received
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Missing item(s) in the package
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To process the request, customers must share:
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Order ID
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Clear photos/videos of the product
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Unboxing video of the package
Claims without a proper unboxing video may not be eligible for replacement or refund.
Refund Process
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To process the request, customers must share:
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Order ID
-
Clear photos/videos of the product
-
Unboxing video of the package
Claims without a proper unboxing video may not be eligible for replacement or refund.
Cancellation Policy
Orders can only be cancelled before they are shipped.
Once an order has been dispatched, cancellations will not be possible.
Non-Returnable Items
For hygiene and safety reasons, certain items such as earrings and personalised gifting products may not be eligible for return or exchange.
Contact Us
For any support related to your order, please contact us at:
Email: support@everfound.in
We’re always happy to help and ensure you have a smooth experience with EverFound.