Eternal Rose Necklace

Every EverFound piece is thoughtfully curated to bring beauty to your everyday moments. With proper care, your jewellery can retain its shine and finish for longer.

To help preserve your piece:

• Avoid direct contact with water, perfumes, lotions, and other chemicals.

• Remove jewellery before showering, swimming, exercising, or sleeping.

• Store each piece separately in a dry place to prevent scratches and tangling.

• Wipe gently with a soft, dry cloth after use to remove moisture and residue.

• Keep away from excessive heat, humidity, and direct sunlight when not in use.

Fashion jewellery is delicate by nature and may naturally show signs of wear over time. Proper care and storage can significantly extend the life and appearance of your jewellery.

A little care goes a long way in keeping your EverFound pieces beautiful for years to come.

At EverFound, every order is carefully inspected before dispatch. Due to the nature of our products, we currently do not accept returns for change of mind, personal preferences, or incorrect orders placed by customers.

However, if you receive a damaged, defective, incorrect, or incomplete item, please contact us within 48 hours of delivery with:

• Clear photographs of the product

• An unboxing video showing the issue

Upon verification, we will offer a suitable resolution, which may include a replacement, store credit, or refund at our discretion.

Requests raised beyond 48 hours of delivery may not be eligible for resolution.

Orders are usually processed within 1–3 business days and shipped across India through our trusted logistics partners. Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp.

Estimated delivery timelines vary by location and are typically completed within 3–8 business days from dispatch.

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances, public holidays, weather conditions, or courier-related issues.

For any shipping-related assistance, please contact us at our customer support email.

Every EverFound order includes a complimentary 30-Day Quality Assurance Warranty from the date of delivery.

This warranty covers:

• Manufacturing defects

• Broken clasps received during normal use

• Missing stones or components due to manufacturing faults

This warranty does not cover:

• Normal wear and tear

• Tarnishing caused by water, perfumes, chemicals, or improper storage

• Accidental damage, mishandling, or misuse

• Loss or theft of products

To claim warranty support, customers may be required to provide order details, product photographs, and a brief description of the issue.

Our goal is simple: if there's a genuine quality issue, we'll make it right.